Salesforce Service Cloud Lead

24 set - Lazio
ABB

ABB is seeking a Salesforce Implementation Leader to design, configure, and deploy Salesforce modules across global service operations. You will standardize processes, document SOPs, and drive adoption with cross-functional teams.
The role emphasizes change management, training, and continuous improvement, with a data-driven approach to KPIs and service excellence. Hybrid work options and international exposure are available.
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