Senior Claim Manager

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/81jl50

We are looking for a Senior Claims Manager to strategically manage the end-to-end claims process towards both suppliers and customers. The role is responsible for autonomously handling complex and high-impact claim projects across commercial, technical, and legal dimensions. The objective of this position is to minimize financial losses arising from claims, directly contributing to the company’s financial performance and risk mitigation strategy. In addition, the role will play a key part in developing and standardizing global claim management processes across the organization.

YOUR RESPONSIBILITIES

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Full end-to-end ownership of claim cases, including execution, monitoring, reporting, and follow-up

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Management of multiple and criticality claims involving both customers and suppliers

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Handling and documentation of all claim-related communication and records with internal and external stakeholders

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Cross-functional coordination with R&D;, Finance, Sales, Purchasing, Legal, Customers, Suppliers, external lawyers, and insurance companies

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Negotiation lead and result responsibility for high-exposure and financially relevant claims

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Definition and execution of negotiation strategies with external parties

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Ongoing follow-up of external communication, ensuring deadline adherence, escalation, and risk control

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Regular reporting of claim status and financial impact to senior management and to C-level

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Acting as a senior advisor to Management and C-Level for strategically relevant and complex claim-related decisions

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Contribution to the development and standardization of global claim management processes

YOUR QUALIFICATIONS & SKILLS

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Degree in Engineering, Industrial Engineering, Business Administration, or similar, with solid technical understanding

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Several years of experience in a similar role within an industrial or manufacturing environment

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Strong knowledge of Liability Law, Contract Law, Product Compliance, and Conformity of Product

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Experie

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/81jl50