Delivery Station DSL Team Manager: Lead & Elevate CX

25 set - Italia
Amazon

Amazon Italia Customer Services Srl seeks an experienced Customer Service Team Manager to lead the Italy Delivery Station Liaison (DSL) team.

Di seguito troverà tutto ciò che deve sapere su questa occasione e sui requisiti richiesti ai candidati.

You set vision, coach 15-30 agents, and drive performance toward better customer outcomes. xysqume

You will travel to Delivery Stations up to three times per month, analyze metrics, and collaborate with stakeholders to implement solutions, ensuring a strong Voice of Customer and operational excellence.

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