25 set - Caserta
Deel
ppYou will be the face and voice of Deel for clients, building durable relationships and converting them into long-term revenue opportunities. You will serve as a trusted advisor on operational and product issues, while advocating for customers internally to drive expansion. The role involves handling a high volume of small spend accounts, identifying churn risks, and collaborating across teams to improve the customer experience. This position offers meaningful impact in a fast-paced, collaborative environment with global reach. /pulliRemote work flexibility /liliWeWork access (optional) /liliEqual opportunity and inclusive culture /liliCompetitive pay /liliBenefits and rewards adjusted by country /liliManage a high volume of small spend accounts in your market segment /liliIdentify and flag risks that could lead to customer churn /liliBuild and nurture client relationships,
uncovering pain points and growth opportunities /liliBe the voice of the customer by sharing product and operational feedback with internal stakeholders /liliEnsure high-quality day-to-day customer experience and timely response to requests /liliDrive adoption of Deel features to improve retention and satisfaction /liliMinimum 2+ years of relevant, client-facing experience /liliExperience in fast-growth startup, top-tier management consulting, investment banking, or private equity /liliStrong relationship-building with calm demeanor under stress /liliQuantitatively inclined with ability to draw insights from data /liliSelf-starter with growth mindset and high responsibility /liliProven track record of achievement and ability to impact business outcomes /liliStrong analytical foundation and ability to synthesize data into actionable recommendations /liliCurious and impact-driven /lilirelationship architect /lilicalm under pressure /lilicollaborative team player /lilidata analysis /lilisynthesizing complex data into recommendations /li /ulpCustomer Operations Manager I | EMEA caserta, campania, it /p /p #J-18808-Ljbffr
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