Customer Service Representative
Pubblicato il 25-09-2026 - STMicroelectronics Italia in Cornaredo
ph3OUR STORY /h3 pAt STMicroelectronics, we believe in the power of technology to drive innovation and make a positive impact on people, businesses, and society. As a global semiconductor company, our advanced technologies and chips form the hidden foundation of the world we live in today. /p pWhen you join ST, you will be part of a global business with more than 115 nationalities, present in 40 countries, and comprising over 50,000 diverse and dedicated creators and makers of technology around the world. /p pDeveloping technologies takes more than talent: it takes amazing people who understand collaboration and respect. People with passion and the desire to disrupt the status quo, drive innovation, and unlock their own potential. /p pEmbark on a journey with us, where you can innovate for a future that we want to make smarter and greener, in a responsible and sustainable way. Our technology starts with you. /p h3YOUR ROLE /h3 pInside EMEA Integrated Business Management and Sales Operation main organization, you will be part of the bEMEA Customer Service Team /b - bCluster Industrial and Personal Electronics /b. This role is strategic in our customer experience and operational excellence to ensure consistent and high-quality support across the entire end to end process. The new team member will play key role in delivering an exceptional service level to customers, improving responsiveness, building long-term customer relationships and enabling our sales team to focus on the business growth. /p h3Main Tasks /h3 ul liManage customer orders from entry to delivery, ensuring accuracy and timely execution. /li liServe as primary point of contact for customers, providing prompt and professional support. /li liCoordinate with Sales, Marketing, Supply Chain,
Logistics, Finance, Quality to resolve customer issues efficiently. /li liMonitor order execution, identify potential risks and drive timely corrective actions. /li liHandle customer inquiries, complaints, and requests. /li liContribute to continuous improvement initiatives to optimize customer service process and operational efficiency. /li liStrengthen collaboration across organizations and departments. /li /ul h3Requirements /h3 pWe are looking for a /p ul liBachelor’s degree or Master’s degree /li liPreferred previous experience in Customer Service, Order Management or Planning (1 or 2 years). /li liProficiency in Microsoft Office especially Excel. /li liExcellent English communication skills, both written and spoken. Additional European languages are considered a plus. /li liStrong attention to details and analytical mindset. /li liStrong communication and stakeholder's management skills. /li liHigh level of ownership, accountability and problem-solving ability. /li liStrong motivation to work in a team with collaborative attitude. /li liStrong interpersonal skills for working with cross-functional stakeholders /li liStrong resilience and ability to perform effectively under pressure, managing multiple priorities while maintaining a high level of accuracy and professionalism.
/li liAbility to navigate challenging customer situations and tight deadlines. /li /ul h3Compensation /h3 pThe expected salary range for this position is €35.000 – €45.000 gross annual salary (RAL), plus variable pay relevant for the role. /p pIn accordance with the EU Pay Transparency Directive and applicable Italian legislation, this compensation range has been determined based on objective, gender-neutral criteria, including job responsibilities, required skills, relevant experience, qualifications, and market benchmarks. Placement within the range will depend on the candidate’s profile and demonstrated competencies. We are committed to equal pay for equal work and equal opportunities for all candidates. /p h3About ST /h3 pST is proud to be one of the 17 companies certified as a 2025 Global Top Employer and the first and only semiconductor company to achieve this distinction. ST was recognized in this ranking thanks to its continuous improvement approach and stands out particularly in the areas of ethics integrity, purpose values, organization change, business strategy, and performance. /p pAt ST, we endeavor to foster a diverse and inclusive workplace, and we do not tolerate discrimination. We aim to recruit and retain a diverse workforce that reflects the societies around us. We strive for equity in career development, career opportunities, and equal remuneration. We encourage candidates who may not meet every single requirement to apply, as we appreciate diverse perspectives and provide opportunities for growth and learning. Diversity, equity, and inclusion (DEI) is woven into our company culture. /p pTo discover more, visit st.com/careers. /p /p #J-18808-Ljbffr