Global Helpdesk & Rollout Consultant – Remote/Travel

25 set - Firenze
UNICEF United Nations Children’s Fund

UNICEF is seeking a Systems Helpdesk consultant to provide first- and second-line user support and rollout capacity across UNICEF corporate systems, including eTools, inSight, RAM and UNITE, CPX and UNICARE. You will maintain user guidance, support releases, and lead onboarding and training while monitoring adoption.

The role requires a Master’s degree and 5+ years in IT service management, with strong communication across multicultural teams and experience delivering webinars or training

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