Delivery Station DSL Team Manager: Lead & Elevate CX

25 set - Italia
Amazon

pAmazon Italia Customer Services Srl seeks an experienced Customer Service Team Manager to lead the Italy Delivery Station Liaison (DSL) team. You set vision, coach 15-30 agents, and drive performance toward better customer outcomes. /ppYou will travel to Delivery Stations up to three times per month, analyze metrics, and collaborate with stakeholders to implement solutions, ensuring a strong Voice of Customer and operational excellence. /p #J-18808-Ljbffr

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