Global Field Training & Brand Standards Lead

25 set - Milano
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Poke House in Milano is seeking a Field Training & Standard Specialist to join our Retail team, driving the definition, implementation, and monitoring of operational and visual standards across stores, ensuring consistency, quality and a customer experience aligned with our identity.
You will lead brand guidelines, conduct store audits, optimize processes with area managers, organise training, analyze KPIs including mystery shopper ratings and NPS, and support marketing and product teams with

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