25 set - Milano
Altro
At Medicilio, we're building the bridge from remote patient monitoring to remote patient intelligence — software that doesn't just track healthcare operations, but actively improves clinical decisions and patient outcomes at scale.
We are a Milan-based company with teams across Italy, building products for Italy's NHS reform (DM77) today and expanding across Europe tomorrow.
You'll work closely with engineering, design, clinical stakeholders, and operations to solve complex real-world problems in a high-trust environment where ownership matters more than process.
shipping meaningful products that work in clinical environments,
building systems that remain trustworthy over time,
learning fast and adapting continuously,
and enjoying the process of building together.
Milan-based. Travel required for client and hospital visits across Italy.
About the role About Medicilio At Medicilio, we're building the bridge from remote patient monitoring to remote patient intelligence — software that doesn't just track healthcare operations, but actively improves clinical decisions and patient outcomes at scale.
We are a Milan-based company with teams across Italy, building products for Italy's NHS reform (DM77) today and expanding across Europe tomorrow.
You'll work closely with engineering, design, clinical stakeholders, and operations to solve complex real-world problems in a high-trust environment where ownership matters more than process.
We care about:
shipping meaningful products that work in clinical environments,
building systems that remain trustworthy over time,
learning fast and adapting continuously,
and enjoying the process of building together.
Milan-based. Travel required for client and hospital visits across Italy.
About the role This is a Product Manager role in our Centro Servizi domain — our care coordination and operational workflow platform. You'll work alongside the Product Lead — Centro Servizi and the CPO, owning specific initiatives and feature areas within the domain.
Centro Servizi is Medicilio's operational layer: the platform CS operators use to manage caseloads, resolve alerts, onboard patients, and coordinate care. It is being built for multi-CS architecture at regional scale — integrating with external telephony and workforce management systems, and eventually serving as the operational brain for distributed care networks.
You will own initiatives end-to-end within the CS domain — from discovery through specification, build, QA, and release. The domain roadmap is set with the Product Lead and CPO; how each initiative gets shaped, specified,
and shipped is yours.
This is an IC role with real ownership, not a ticket-writing role. As the domain and the team grow, so does your scope.
What you’ll do Take features and initiatives from problem statement to shipped — discovery, specification, delivery, and verification
Be the single point of accountability for the initiatives you own: what ships, when, and why it matters
Translate clinical and operational requirements into clear, buildable product decisions
Partner with engineering and design daily on trade-offs, scope, and sequencing
Escalate cross-domain conflicts and roadmap-level trade-offs to the Product Lead — with a recommendation, not just a question
Run discovery and specification with AI in the loop Use agentic workflows to run user research synthesis, competitive benchmarking, and requirements structuring — faster and more rigorously than manually
Produce specs that are clear enough for both human engineers and AI-assisted build pipelines to act on without ambiguity
Generate and review AI-generated outputs (specs, designs, prototypes) critically — you define intent, AI generates the first cut, you validate and own it
Design for probabilistic systems: know how to define success criteria when the output isn't binary
Be the quality gate for what you ship Own feature testing for your initiatives — you verify what ships meets the original intent
Coordinate with the QA Coordinator on regression risk and release readiness
Maintain documentation as a living system — use AI to generate, your judgment to validate
Navigate a regulated, clinically sensitive context Learn the MDR boundary — know which features touch regulated territory and which don't, and flag early rather than late
Work with compliance and cybersecurity functions before design freeze on any sensitive feature
Engage with clinical users directly — not just through data
Write product requirements that would survive a regulatory audit, not just a sprint review
How we work We operate in small, high-trust teams with strong ownership and minimal process overhead.
A typical week for a CS Product Manager includes:
shaping and scoping your initiatives with Engineering and Design
direct engagement with CS operators, clinical coordinators, and hospital clients
generating and reviewing product specs, prototypes, and decision documents
running or reviewing QA on features you own
syncing with the Product Lead on priorities and domain coherence
We optimize for:
clarity over process theater
ownership over handoffs
fast iteration with high clinical standards
continuous improvement of how we build
What we’re looking for Must-haves 2+ years of product management experience with demonstrated feature or initiative ownership
AI tool fluency — daily use in a real product context, not theory
Strong written communication — specs, decisions, and rationale that hold up under review
Cross-functional collaboration across product, engineering, design, and clinical
Feature testing ownership — you verify what ships
Bias to ownership — you close loops without being chased
Nice-to-haves Digital health or regulated software background
Experience with care coordination, clinical operations, or CS/CRM platform design
MDR / SaMD familiarity
SQL or basic data fluency
Experience with agentic workflow design or AI-assisted product development
Italian language skills
Skills that matter most in the AI era As AI handles more of the documentation, synthesis and generation work, the most valuable product skills become:
judgment over output
system-level thinking over feature-level thinking
clinical and regulatory domain depth
quality ownership across the full lifecycle
clear communication under ambiguity
the ability to define what "good" looks like — and hold it
Compensation €35,000–€55,000 depending on experience.
Top of band for PMs with regulated/clinical context, demonstrated initiative ownership, and AI-assisted workflow fluency.
Location Milan-based. Travel required for client, hospital, and team visits across Italy.
Our values Trust — We communicate directly, keep our word, and operate with high autonomy. Trust increases speed by reducing unnecessary process.
Care — We care about the people we work with and the problems we solve. We give honest feedback, support each other, and create space to learn from mistakes.
Curiosity — We stay open, ask questions, and continuously learn from systems, users, and each other.
Expansion — We take on ambitious problems and grow through them. We value progress over perfection.
Joy — We build serious systems without losing enjoyment in the process. Strong morale improves both outcomes and quality of work.
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