25 set - Milano
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Michael Page in Milan seeks Head of Operations Italy to drive operational excellence across three units: Intermediary Assistance, Technical Accounting and Claims. You will lead strategic transformation, optimize processes and deploy AI-enabled tools to reduce workload and improve service levels.
The role requires 6+ years in insurance operations, a Master’s in a related field, and fluency in English, with a focus on scalable, compliant delivery and cross-functional collaboration with product
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