Field Service Engineer

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/81qafb

As a Field Service Engineer, you'll be the technical face of Revvity across Italy, ensuring our cutting‑edge diagnostic and life science instruments deliver maximum value to customers.
Your expertise will directly impact customer satisfaction, instrument uptime, and ultimately, scientific breakthroughs in laboratories nationwide.
Collaborating closely with Sales, Applications, and Service teams across Europe, you'll contribute to Revvity's overall business performance and growth.
Technical Service Delivery
Diagnose, repair, and maintain Revvity's Diagnostics and Life Sciences portfolio (immunoassay platforms, LC/MS, DNA extractors, plate readers, imaging systems, liquid handling, etc.) ensuring maximum uptime across Italian territory.
Execute preventive maintenance schedules and respond to service calls, prioritizing critical customer needs.
Manage and track technical escalations, coordinating with European technical support and product specialists to ensure timely resolution.
Provide on‑site technical training and troubleshooting support to optimize instrument performance.




Collaboration & Business Impact
Partner with Sales, Applications, and European Service teams to drive customer satisfaction, retention, and growth opportunities.
Share field insights with Product Management to support continuous improvement initiatives.
Manage spare parts inventory and complete all service documentation, reports, and expenses per SLA requirements.
Maintain current technical documentation and ensure compliance with Quality Management System and safety standards.
REQUIRED QUALIFICATIONS & EXPERIENCE
Technical degree or University degree in Electronics, Biomedical Engineering, Chemistry, Biology, or related field.

Experience
Minimum 5 years in field service engineering with proven ability to independently resolve complex technical issues.
Hands‑on experience with analytical/clinical instrumentation in laboratory environments (pharmaceutical, research, clinical, academic).
Track rec

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/81qafb