Field Product Support

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/81qj2n

ppBe visionary Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research. We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins. /ppJob Description Italy is one of the world's leading boat manufacturers, and Raymarine has been working for years with all the major shipyards that produce boats ranging from 5 to 40 meters in length. We design, develop, and manufacture cutting-edge products, and work with main shipyards to deliver innovative, reliable, and easy to operate products and solutions. We are looking for a motivated and dynamic person who will be expected to manage on-field product support for all our customers, including OEMs (shipyards) and dealer network. You will be part of the Product Support team, helping colleagues in managing any problems related to Raymarine/FLIR products. You will be responsible for diagnosing and resolving problems to ensure complete customer satisfaction and participate in trade shows or promotional events organized by the Company. /ph3About the Role /h3pAs a Product Support Specialist, you will be the primary technical contact for our customers, including OEM boat builders, dealers, and end users. You will provide expert field-based support, diagnose technical issues, and work closely with internal teams to ensure exceptional customer satisfaction. This is an exciting opportunity for someone who enjoys troubleshooting technical challenges, building customer relationships,



and working with innovative marine technologies. /ph3Key Responsibilities /h3ulliProvide field-based technical support for Raymarine, Raymarine Commercial, FLIR, Maretron, and Octoplex products. /liliSupport customers across Italy and other territories managed by Raymarine Italia, including Slovenia, Croatia, Greece, and Malta. /liliDiagnose and resolve product-related technical issues efficiently and professionally. /liliAct as the main point of contact for customers requiring technical assistance and after-sales support. /liliCollaborate closely with internal Customer Service and technical teams to resolve complex cases. /liliParticipate in trade shows, exhibitions, product demonstrations, and promotional events. /liliMaintain strong relationships with OEMs, dealers, installers, and end users. /li /ulh3About You /h3ulliTechnical or scientific qualification (degree or secondary school diploma). /liliStrong analytical and troubleshooting skills. /liliGood understanding of electrical and electronic systems. /liliExcellent interpersonal and communication skills. /liliAbility to build strong relationships with customers and colleagues. /liliProactive approach with strong initiative and self-motivation. /liliGood level of English. /liliProficient with IT systems and standard computer applications. /li /ulh3Desirable /h3ulliA passion for boating and the marine industry. Previous experience supporting technical products or marine electronics.



/li /ulh3Travel /h3pThis role requires regular travel throughout Italy and occasional travel to other European countries within the Mediterranean region. /ph3What We Offer /h3ulliCompetitive salary and benefits package. /liliOpportunities for ongoing learning and professional development. /li /ulh3Why Raymarine? /h3pAt Raymarine, we are passionate about creating technology that enables people to enjoy life on the water with confidence. By joining our team, you'll be helping to deliver world-class marine solutions while working alongside talented colleagues in a dynamic international environment. /ppRaymarine is an equal opportunities employer and welcomes applications from all suitably qualified candidates. /ppThis position requires access to export-controlled information or items (i.e. regulated technology or technical data per ITAR/EAR US regulations). Applicants must be eligible to apply for and obtain the appropriate export control license from the U.S. Departments of State or Commerce. /ppTeledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions. /ppYou may not realize it, but Teledyne enables many of the products and services you use every day. Teledyne provides enabling technologies to sense, transmit and analyze information for industrial growth markets, including aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, energy, medical imaging and pharmaceutical research. /p /p #J-18808-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/81qj2n