Customer Operations Manager Ii | Emea
Pubblicato il 25-09-2026 - Deel in Genova
ppAs the face and voice of Deel to clients, you cultivate durable relationships and translate them into long-term revenue growth. You will act as a trusted advisor on operational and product matters, while advocating for clients internally to expand their use of Deel. The role blends relationship management with data-driven problem solving in a fast-paced, collaborative environment. You will shape client outcomes across a global, multi-country footprint and contribute to Deel’s growth and transformation. /p ul liRemote work flexibility /li liWeWork access /li liInclusive benefits and total rewards /li liCompetitive compensation /li liGlobal exposure /li liManage a diverse portfolio of accounts within the market segment /li liIdentify and flag risks to prevent churn and coordinate swift internal resolution /li liBuild and maintain relationships with key stakeholders and conduct regular business reviews /li liRepresent the voice of the customer by feeding back product and operational insights /li liEnsure high-quality,
day-to-day customer experience and timely handling of requests /li liCoordinate with internal teams to ensure timely response and completion of requests /li liDrive adoption of platform features to improve customer experience and retention /li liMinimum 4+ years of relevant work experience with client-facing roles /li liExperience in at least one of: fast-growth startup, top-tier management consulting, investment banking, or private equity /li liStrong relationship-building skills and ability to stay calm under pressure /li liQuantitatively inclined and data-savvy; able to draw insights from complex data and make actionable recommendations /li liSelf-starter with a growth mindset and ability to handle fast-paced, high-responsibility environments /li liProven track record of achievement and delivering measurable business impact /li liStrong analytical foundation with ability to manipulate and synthesize data /li liCurious and motivated to make an impact /li liRelationship builder /li liCalm under pressure /li liData analysis /li liAbility to derive insights from complex datasets /li liSynthesis of numbers into actionable recommendations /li /ul pCustomer Operations Manager II | EMEA genova, liguria, it /p /p #J-18808-Ljbffr