Operations Manager

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/81rm5t

ph3Operations Manager /h3pLocation: Venice, Italybr/Salary: €30.000-€35.000 gross per yearbr/Start date: ASAP /ppWe are seeking an Operations Manager who will oversee key financial aspects of the restaurant’s PL;, ensuring budget alignment and cost control while supporting leadership in upholding brand standards, core values, and business objectives. The role is to drive operational excellence, guest satisfaction, and team development in a fast-paced, high-energy environment. /ph3Key Responsibilities /h3ulliFinancial Oversight: Understand and manage budgetary and PL; components, ensuring cost efficiency and profitability. /liliTeam Leadership: Mentor, coach, and develop staff into brand ambassadors, fostering a culture of exceptional customer service. /liliWorkforce Management: Create and adjust work schedules in line with forecasting and budgetary guidelines. /liliDepartmental Leadership: Run a cost centre or department, ensuring smooth operations and brand consistency. /liliCross-Department Collaboration: Work closely with all teams to execute systems and processes that deliver high-quality products and services. /liliTeam Development: Assist in building a high-performing team that aligns with the restaurant’s vision and values. /liliRetail Sales Growth: Implement brand standards in retail operations while identifying innovative opportunities to boost sales through guest and staff engagement. /liliGuest-Centric Culture: Foster an environment where guest satisfaction is the top priority, meeting or exceeding brand benchmarks. /liliQuality Assurance:



Monitor and maintain service standards to ensure guest expectations are consistently met. /liliMusic Guest Engagement: Connect with guests through knowledge of music trends and history. /liliTalent Acquisition Retention: Support leadership in recruiting, developing, and retaining top talent, placing them in roles that maximize their potential. /liliPerformance Management: Set clear goals and expectations for team members, using performance reviews to drive accountability and success. /liliCareer Development: Guide staff along structured career paths, ensuring growth and advancement opportunities. /liliTraining Development: Act as a Learning Coach, designing and executing training programs to enhance skills and improve retention. /li /ulh3Key Requirements /h3ulliProven track record in an Operations Manager role within a high-volume, full-service, casual-themed restaurant. /liliInnovative thinker with the ability to introduce creative solutions to the team. /liliPassionate about service with a guest-first mindset. /liliStrong verbal and written communication skills. /liliBusiness acumen with problem-solving expertise to diagnose issues and implement effective solutions. /liliExcellent listening and interpersonal skills, with the ability to communicate complex ideas clearly. /liliConfident presenter - able to pitch ideas and information to diverse audiences, including guests, teams, and leadership. /liliFluency in English required; multilingual abilities are a plus. /li /ul /p #J-18808-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/81rm5t