25 set - Trieste
Cross Border Talents
We are currently seeking skilled Slovenian-speaking professionals to join an exciting international project in Sofia, Bulgaria. This is a great opportunity to work in a fast-paced environment where your contributions can have a lasting impact. You will collaborate with clients from around the world who rely on your expertise. If you are looking to advance your career and take on a new challenge, this role could be the perfect next step.
Requirements
Candidates should meet the following criteria:
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Fluency in Slovenian and English (minimum B1/B2 level).
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Typing speed of at least 20 words per minute.
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Start dates available in March or April.
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Initial 6- or 12-month contract, with the possibility of renewal.
Salary and Working Hours
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Monthly salary: €1,872
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Work schedule:
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Monday to Friday: 9:00 AM – 11:00 PM
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Saturday and Sunday: 10:00 AM – 7:00 PM
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40 hours per week (8 hours per day) on a rotating shift schedule.
Additional Benefits
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€25 monthly allowance for transportation and/or internet, paid on top of the base salary.
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Extra compensation for night shifts, when applicable.
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€250 premio for significant life events such as marriage, the birth or adoption of a child, or completing a university degree.
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Medical plan including health and dental coverage.
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Life insurance.
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Multisport Card, partially funded by the employer.
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Access to discounts on a variety of products and services.
Relocation Package
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Travel reimbursement of up to €250 after completing six months with the company (provided travel documentation such as e-tickets and invoices are submitted).
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Hotel accommodation arranged from the employee’s confirmed arrival date.
Key Responsibilities
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Handle and document customer inquiries received through toll-free support lines.
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Accurately record customer questions, feedback, and requests in the customer service database.
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Manage and escalate customer complaints according to the company’s complaint handling procedures.
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