Field Service Engineer Specialist
Pubblicato il 25-09-2026 - Franklin Electric in Dueville
Field Service Engineer Specialist
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Department: Technical Support
Employment Type: Tempo pieno
Location: Italy - Dueville
Description
Responsible for supporting sales, world-class technical representation, support, and training, to water systems distributors and their contractors.
Key Responsibilities
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- In the assigned territory, provide technical service and support on Franklin Electric water systems products, including motors, pumps, and electronic drives and controls.
- Guide testing and troubleshooting of Franklin products in water systems installations.
- Provide direction and expertise during new product installations.
- Represent Franklin Electric at on-site installation meetings to timely resolve field issues.
- Present technical seminars to water systems distributors, dealers, and contractors.
- Represent Franklin Electric at trade shows and special events.
- Write and submit weekly reports needed to highlight problems at specific sites and/or with certain customers or products.
- Provide specialized training to specific customers.
- Perform other related duties as required or assigned.
Skills Knowledge and Expertise
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- Working knowledge of water systems in general, with specific knowledge of pumps, motors, drives and controls.
- Excellent interpersonal, presentation and communication skills. Ability to develop strong working relationships with water systems professionals. Ability to work independently with outstanding organizational skills.
- Previous sales or service experience preferred.
- Self-motivated and energetic personality with a desire to service the customer.
- Effectively communicates information and responds to questions in person-to-person and small group situations with customers, clients, the general public, and other employees of the organization.
- Maintains confidentiality and uses discretion