Software Technical Support
Pubblicato il 25-09-2026 - Qualified Recruiter in Italia
pstrongSoftware Technical Support Engineer /strong /pbrPossiede le competenze per ricoprire questo ruolo? Legga i dettagli completi qui sotto e invii la sua candidatura oggi stesso.brpAs a strongSoftware Technical Support Engineer /strong, you will play a key role in validating, testing, and supporting the software used in additive manufacturing systems. You will work closely with the strongCustomer Success, Engineering and RD teams /strong, helping troubleshoot technical issues and ensuring our customers achieve optimal performance from our technologies. /ppstrongFew examples of responsibilities: /strong /pulliPerform strongsoftware testing and validation /strong on additive manufacturing software, ensuring correct functionality and performance. /liliExecute stronghands-on robotic 3D printing tests /strong to validate toolpath planning, slicing processes, and printing quality on large-scale AM systems. /liliHelp strongtechnical support and field engineering teams /strong in troubleshooting Level 2 software-related issues, occasionally interacting with customers. /liliProvide stronginternal training and guidance /strong to support teams to help them handle common Level 1 technical requests.
/liliCollaborate with strongRD and software teams /strong to report bugs, suggest improvements, and collect feedback from real production use. /li /ulpstrongIdeal Background: /strong /pulliTechnical diploma (ITS) in Industrial Automation, Mechatronics, or a related technical field /lili1- 2 years of experience in a similar role within industrial automation or robotics sector. Experience in Additive Manufacturing is a strong plus /liliBasic knowledge of programming languages such as C++, C#, or Java /liliFamiliarity with scripting languages (e.g. Python, xjncmbx JavaScript, or Bash) /liliExperience with industrial robots and basic knowledge of robot programming, preferably with KUKA, ABB or Universal Robots /liliValid driving license and own vehicle required /liliFluency in English is mandatory; Italian is a plus /li /ulpstrongWhat we offer: /strong /pulliCompetitive salary /liliFlexible working hours and smartworking /liliOpportunity for career advancement /liliFriendly, international and innovative work environment /liliContinuous learning and development opportunities /li /ulpbr/p