Associate Dean for Student Services

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ppThe Associate Dean for Student Services serves as the senior leader responsible for the integrated planning, oversight, assessment, and continuous improvement of student services at the Naples College of Osteopathic Medicine. /p pThe Associate Dean provides leadership across Admissions, Student Affairs, Financial Aid, Registrar functions, learning support, behavioral health and wellbeing services, student professionalism, and related programs. The Associate Dean works collaboratively with academic leadership, faculty, staff, and students to ensure that these functions collectively support the College’s mission, institutional goals, regulatory responsibilities, and commitment to student formation and success. /p h3Qualifications /h3 ul liStudent Experience Formation /li liProvide leadership for a coherent student experience across the enrollment continuum from recruitment and admission through graduation and transition to residency and alumni engagement. /li liFoster an environment that promotes student success, wellbeing, professional formation, belonging, accountability, and personal responsibility. /li liProvide oversight for student life, student organizations, community engagement, career advising, student travel, orientation, Match-related activities, graduation, and alumni engagement. /li liPromote student success and retention through appropriate mentorship, guidance, early identification of student needs, and access to resources. /li liSupport the development and implementation of policies and practices related to student professionalism and the Honor Code. /li liEnrollment Student Services Integration /li liDevelop and sustain a unified vision for student services that promotes coordination, communication, and continuity across Admissions, Student Affairs, Financial Aid, Registrar functions, learning support, and behavioral health services. /li liProvide leadership and oversight to Admissions, including analysis of recruitment, admissions, and enrollment data and development of strategies aligned with institutional enrollment goals. /li liProvide leadership and oversight to Registrar functions, including registration, maintenance of student records, enrollment and degree verification, transcripts, required reporting, and verification of completion of graduation requirements. /li liStudent Success, Wellbeing Support /li liProvide leadership and oversight for learning support services that assist students in establishing effective learning goals and individualized strategies for academic success. /li liProvide leadership and oversight for behavioral health and wellbeing services available to students. /li liEnsure appropriate coordination of student disability and accommodation processes in accordance with applicable requirements and institutional policy. /li liOversee student health insurance policies and related processes. /li liCollaborate with academic leadership and appropriate committees in monitoring student progress and identifying opportunities for timely support and intervention. /li liLeadership of People Teams /li liLead, mentor, support, and develop the professionals responsible for the College’s various student-services functions.



/li liDirectly supervise assigned leaders and staff within Admissions, Student Affairs, Financial Aid, Registrar functions, learning support, and behavioral health services. /li liRecruit, select, orient, develop, evaluate, and support personnel in accordance with College policies and applicable law. /li liEstablish clear expectations, encourage professional growth, and foster teamwork, collaboration, accountability, mutual respect, and shared responsibility across the student-services team. /li liCreate opportunities for professional development and succession of responsibility as the College grows. /li liCompliance, Policy Institutional Stewardship /li liDevelop, recommend, implement, and periodically evaluate policies, procedures, and practices related to student services. /li liEnsure compliance with applicable federal and state requirements, College policies, accreditation expectations, and other relevant regulatory requirements. /li liEnsure appropriate protection and confidentiality of student records, including compliance with FERPA. /li liProvide appropriate leadership related to student professionalism, conduct, investigation, and adjudicatory processes while supporting consistency, fairness, due process, and institutional policy. /li liServe in designated institutional roles related to applicable legal and regulatory requirements, including Campus Security Authority responsibilities under the Clery Act and responsibilities associated with disability accommodations, as assigned. /li liDevelop and responsibly steward the student-services budget and other resources entrusted to the division. /li liAssessment, Evidence, Technology Continuous Improvement /li liPromote an analytical, evidence-informed approach to decision-making across enrollment management and student services. /li liEstablish meaningful measures for evaluating the accessibility, effectiveness, integration, and impact of student-services programs. /li liUse data, student experience, institutional outcomes, and emerging practices in medical education to identify opportunities for improvement. /li liAnticipate changes in health professions education, regulation, student needs, technology, and institutional growth that may affect student services. /li liIdentify and responsibly implement opportunities to use AI-enabled technologies, automation, and integrated information systems to improve student support, service coordination, communication, assessment, and operational effectiveness. /li liTranslate assessment and institutional learning into practical improvements in programs, policies, services, and operations. /li liInstitutional Leadership Collaboration /li liServe as an active member of the Dean’s Cabinet and contribute to College-wide planning, decision-making,



and institutional development. /li liWork collaboratively across academic and administrative functions, recognizing that student success is a shared institutional responsibility rather than the responsibility of a single office or division. /li liEnsure that Student Services initiatives, programs, and resources are developed in alignment with the College’s academic priorities, administrative structures, policies, and strategic direction. /li liAvoid unnecessary duplication of institutional functions and promote shared systems, coordinated processes, and collective accountability across the College. /li liParticipate in committees related to student progress, student success, academic affairs, and other areas as assigned. /li liCollaborate effectively with faculty, staff, students, clinical and community partners, and other constituencies. /li liRepresent the College professionally in appropriate institutional, community, and external settings. /li liUndertake additional responsibilities and special projects assigned by the Dean Chief Academic Officer that support the evolving needs of the College. /li /ul h3QUALIFICATION(S): /h3 ul liAn earned graduate or professional degree from an accredited institution. /li liProgressive leadership experience in student services, student affairs, medical education, health professions education or a closely related environment. /li liDemonstrated experience leading people, programs, and organizational processes of meaningful scope and complexity. /li liKnowledge of student-services operations and applicable regulatory and compliance requirements. /li liDemonstrated excellence in teamwork and in written and oral communication, with the ability to communicate clearly and effectively across students, faculty, staff, leadership, and external constituencies. /li liDemonstrated ability to use artificial intelligence and emerging technologies responsibly and effectively to improve student support, communication, analysis, workflow, and service integration. /li liDemonstrated ability to exercise sound judgment, manage competing priorities, respect institutional roles and areas of responsibility, and work collaboratively across organizational boundaries. /li liCommitment to student success, professional formation, institutional mission, and the values of the College. /li liKnowledge and demonstrated experience with accreditation and regulatory expectations applicable to medical education. /li /ul h3PREFERRED QUALIFICATIONS /h3 ul liDoctoral or other terminal degree. /li liPrior experience as an Assistant Dean (5 years or more), Associate Dean (3 years or more), or comparable senior leader in an osteopathic, allopathic, or health professions educational environment. /li liExperience and demonstrated success with admissions, enrollment management, student affairs, financial aid, registrar functions, learning support, student wellbeing, and/or other related areas. /li liExperience and demonstrated success with student information systems and the use of institutional data for planning, assessment, and continuous improvement. /li /ul p401K, PTO, Medical, Dental, Vision, ETC /p /p #J-18808-Ljbffr

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