Supervisor, Digital Store E-commerce
Pubblicato il 25-09-2026 - Qvc in Italia
Digital Store E-Commerce Supervisor – Italy
Where You'll Work
This is a hybrid role that requires attendance at our offices in Brugherio (MB) several days per month. The position is a full‑time, permanent contract.
What You'll Do
- Define and lead the digital commercial strategy to maximize sales and performance across eCommerce platforms.
- Coordinate the Digital Store eCommerce Traders and Assistants team, ensuring effective management of daily activities, priorities, and capability development.
- Oversee the daily performance of digital platforms, ensuring commercial freshness, the right promotional balance, and a strong focus on the customer experience.
- Collaborate with Merchandising, Marketing, Social, and Digital Content to develop campaigns, commercial themes, and promotions aligned with business goals.
- Analyze performance, customer insights, and market trends to identify growth opportunities, new commercial concepts, and areas for continuous improvement.
- Share best practices and results with local and international stakeholders, fostering alignment, innovation,
and acceleration of the digital business.
- Help drive the long‑term expansion of the online channel through the development of new commercial opportunities and a stronger omnichannel strategy.
What You'll Bring
- Bachelor’s degree in Economics, Marketing or related fields.
- At least 5 years of experience in a digital environment (ideally multi‑channel), online sales, retail/merchandising, and eCommerce trading.
- Previous experience managing people and structured teams in international environments.
- Strong leadership, people‑management, and cross‑functional/cross‑market collaboration skills.
- Strong commercial and analytical mindset, with excellent knowledge of key digital KPIs (Conversion Rate, Session/Bounce Rate, CTR, etc.).
- Excellent knowledge of the main digital and traditional tools for performance analysis, conversion optimization, and testing (Adobe Analytics, Adobe Target, Table