25 set - Milano
Seedtag
We’re looking for a Client Success Manager to join our team and help shape the future of contextual advertising as we continue expanding in Italy.
La preghiamo di leggere attentamente la panoramica e i requisiti per questa occasione di lavoro riportati di seguito.
Who We Are
At Seedtag, we lead the way in contextual advertising with our machine learning‑powered platform. Our technology provides superior brand safety, human‑like content understanding, and advanced cookieless targeting, making ads more engaging and respectful.
Founded by two ex‑Googlers in 2014, we’ve grown to over 700 Seedtaggers across 17 countries and raised €250M to revolutionise digital advertising.
Your Challenge
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- Revenue Growth & Retention: Partner with local Sales leaders to identify growth opportunities, secure renewals, and encourage additional investment from clients.
- Operational Excellence & Execution: Ensure premium service delivery by implementing and optimizing local client success processes, SLAs, and KPIs aligned with regional standards.
- Strategic Account Management:
Serve as the senior contact for major clients and agencies in Italy, aligning their business goals with Seedtag’s solutions.
- Cross‑Functional Collaboration: Work closely with Sales, Operations, Product, and other internal teams to streamline execution and proactively meet client needs.
- Data‑Driven Insights & Reporting: Oversee client performance reporting and provide strategic recommendations to improve results and media effectiveness.
- Market & Competitive Intelligence: Stay up to date with advertising trends, competitors, and evolving client needs in the Italian market to strengthen Seedtag’s position.
- Advocacy & Thought Leadership: Represent Seedtag in client meetings, industry events, and forums in Italy, championing our contextual advertising approach.
What You’ll Need to Succeed
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- 3‑5+ years of experience in Client Success, Account Management, or a similar role within AdTech, Digital Media, o
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