Strategic Retail Service Leader for Global Accounts

26 set - Milano
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Toshiba Global Commerce Solutions is seeking a Senior Service Manager to lead strategic client relationships and drive service excellence across complex retail and hospitality environments. You will oversee delivery, governance, and continuous improvement to ensure contractual commitments are met.
Role involves ownership of enterprise accounts, executive stakeholder discussions, and budgeting and profitability. Hybrid work model and global collaboration are key aspects of the position.

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