26 set - Acireale
Azienda riconosciuta
We are looking for a Community Specialist to manage, grow, and engage Stormind Games’ online communities. This role is key to building authentic relationships with players, fostering meaningful conversations and strengthening a strong sense of belonging across all community platforms.
What you will do
- Develop and execute community strategies for Stormind Games and its titles, creating engaging and impactful content
- Manage and moderate communities across key platforms (Discord, Steam, Reddit, etc.), ensuring a welcoming, transparent, and respectful environment
- Foster daily engagement by interacting with players, encouraging discussions and maintaining an active community presence
- Monitor player sentiment, gather feedback and communicate insights, issues and opportunities to internal teams
- Track and report on community growth and engagement metrics, using data to continuously improve performance
- Stay up to date with industry trends, gaming culture and competitor activities to refine community strategies
- Handle sensitive situations and crisis scenarios with professionalism,
protecting and strengthening the brand reputation
- Craft clear, empathetic and on-brand communications tailored to different audiences and platforms
Requirements
- Proven experience in dedicated community management for highly engaged groups
- Strong expertise in Discord management, moderation tools, and community engagement best practices
- Fluent English (C1 or higher), with excellent written communication skills
- Proven ability to create initiatives that drive community growth and engagement
- Deep understanding of gaming culture, trends and platforms (Discord, Reddit, Steam Hub, TikTok)
- Experience in analyzing community sentiment and translating insights into actionable improvements
- Background in the gaming industry
- Ability to manage challenging situations and crisis communication effectively
- Basic video/photo editing
Submit your resume and a short cover letter to join Stormind Games.
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