24 set - Bergamo
Efi
EFI is looking for a Field Service Engineer to join our Business Unit in Comun Attuale (BG), Italy.
Are you inspired by a job that challenges you to be proactive and come up with new ideas that will push a product above and beyond your competitor's products? EFI is the world leader in digital imaging and print management solutions for commercial and enterprise printing. This is a great opportunity to work with technology that is central to what makes us successful.
Main Duties And Responsibilities
Provide end-to-end technical support locally and abroad
On-site technical support
Technical phone support
Tradeshow support, including printer setup and calibration, demonstration, and teardown
End-user training
Feedback to our R&D; team
Job Requirements
Technical degree or equivalent experience in digital and electronic technology for industrial printers
Two or more years of experience in field engineering positions on digital machines and electronic devices
Availability for extensive travel at short notice
Knowledge of inkjet printing technology in water-based ink
Knowledge of RIP software and color management
Knowledge of color theory and materials/ chemicals
Knowledge of textile digital machine processes
Good communication skills and customer-focused
Fluent in Italian and English
Self-motivating personality that can independently manage a large service territory (includes effective management of EFI assets i.e., parts, tools, company information)
Knowledge of personal computers, Microsoft Windows, and Linux operating systems
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