Inside Plant (Isp) Systems Administrator
Pubblicato il 26-09-2026 - BB in Napoli
BB&E is an employee-owned, full-service civil and environmental engineering and consulting firm, headquartered in Northville, Michigan, which services both the Federal and Industrial sectors throughout the United States. BB&E team members provide Environmental Consulting, Facilities Engineering, and Program/Project Management Services to the Federal and private sectors.Non si lasci sfuggire questa opportunità: si candidi rapidamente se la sua esperienza e le sue competenze corrispondono a quanto descritto di seguito.Position SummaryBB&E is seeking a qualified and detail-oriented System Administrator / Inside Plant (ISP) Technician to provide operations and maintenance (O&M) support for telecommunications systems at for NAVSUP in Naples, Italy.This position ensures reliable and secure performance of Inside Plant infrastructure, VoIP systems, and related communications equipment to support mission-critical operations.Job Duties & ResponsibilitiesProvide Inside Plant (ISP) operations and maintenance (O&M) for installed telephone systems, VoIP systems, and associated ancillary equipment at NCTS Naples.Operate and maintain the telephone maintenance console and Cisco Unified Communication Manager (CUCM) to install, relocate, and troubleshoot telephone extensions, perform programming changes, adjust class of service, activate/deactivate special features, and manage VoIP network administration.Troubleshoot and restore telephone services, systems, and equipment outages, including coordination with commercial providers, Tier III support, and the BCO help desk.Perform all patch panel terminations for installation, relocation, or removal of telephone services or communication circuits, ensuring proper labeling and accurate recordkeeping.Maintain telephone terminations, switch patch panels, and cable records; submit accurate monthlyPlanned Maintenance System (PMS) reports.Respond to incidents, requests, and critical incidents within required timelines, maintaining an Acceptable Quality Level (AQL) of 90% or higher.Respond to alarms (e.G., Gateway, UPS/Generator) and system outages by investigating, isolating,
and resolving faults; be available for recallafter hours when required.Conduct preventive maintenance in accordance with OEM standards and safety requirements, leaving communication spaces clean and organized.Participate in joint tool and supply inventories; maintain accountabilityfor all government-provided tools and equipment.Ensure all maintenance and repairs restore systems to original equipment performance, operability, reliability, and accuracy, adhering to professional and safety standards.Minimum five (5) years of experience in the operation and maintenance of tactical or commercial telecommunications equipment.3–5 years of experience in VoIP network administration, systems programming, routing, and IT/teleconferencing deployments.Security+ and Cisco Certified Network Associate (CCNA) Voice certification (or equivalent experience).Familiarity with DoD cyberspace workforce requirements and best practices.Experience with Cisco Unified Communication Manager (CUCM) systems.Proficiency in PC operations at the operator level.Must be able to obtain and maintain necessary security clearances and government access credentialsPhysical Requirements and Work EnvironmentThe physical demands and work environment may vary based on the position, assigned duties, and work location. Employees must be able to perform the essential functions of the position, with or without reasonable accommodation.Remain in a stationary position for extended periodsUse computers, telephones, and other office equipmentMove throughout offices, facilities, and project sitesReach, grasp, handle equipment, and operate controlsCommunicate effectively and review documents, equipment,
and site conditionsLift and carry materials or equipment weighing up to 50 pounds when required by the assignmentStand or walk for extended periods and occasionally climb, kneel, or crouchNavigate uneven or rough terrain when requiredWork indoors and outdoors in varying weather conditionsOccasionally enter confined spaces or work at heights when requiredWear required personal protective equipmentWork in environments that may include noise, dust, fumes, chemicals, electrical hazards, construction activity, or other site specific conditionsLimitations and DisclaimerThis job description describes the general nature and level of work associated with the position. It is not intended to be an exhaustive list of all duties, responsibilities, qualifications, or working conditions. Employees may be assigned other job related duties consistent with applicable law.The duties and requirements described above are representative of those that may be necessary to perform the essential functions of the position, with or without reasonable accommodation.Participation in the Employee Stock Ownership Plan – BB&E is 100% employee-owned!Discretionary premio*Medical, Dental, and Vision Insurance with health care concierge*Employer provided Short-Term & Long-Term disability*Employer-provided Life insurance*Employee options for supplemental life, supplemental accident, critical illness, hospital indemnity, and Identity theft protection benefits*Generous PTO plus 11 paid holidaysTraditional & Roth 401(k) options with fully vested employer matchTuition reimbursement & professional developmentEmployee referral programEmployee discountsEmployee Assistance Program (EAP)Employee Homeownership BenefitsPet insurance discount*Applies only to full-time employees.BB&E is an Equal opportunity employer. xysqume All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.#J-18808-Ljbffr