26 set - Milano
Kroger
Job Description
Provide leadership support and direction, during primetime hours (3p-7p M-F; 11a-7p Sat/Sun) to drive sales and enhance the customer experience. Partner with the store leader and department leader to develop a high-performance culture where associates are aligned to the business strategy and receive the knowledge and training needed to deliver a consistently great experience for Every Customer, Every Time. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
Responsibilities
- Promote trust and respect among associates, with a positive attitude; communicate company, department, and job specific information to associates
- Establish department performance goals and empower associates to meet or exceed targets through teamwork
- Ensure orders are put up in a timely manner, working backstock, rotating product and replenishing throughout the day
- Train and develop associates on their job performance and participate in the performance appraisal process
- Create an environment that enables customers to feel welcome,
important and appreciated by answering questions regarding products sold within the department and throughout the store; respond to questions, make suggestions, and locate products
- Inform customers of produce specials and offer product samples to help customers discover new items
- Ensure merchandising standards are being followed; review/inspect products for quality and freshness and take appropriate action
- Create and execute sales promotions in partnership with store management
- Inform and educate department associates about current, upcoming and special in-store promotions, especially promotions that affect the department
- Ensure in-stock behaviors are being executed daily
- Implement the period promotional plan for the department
- Ensure hourly conditioning is taking place so products are kept fresh and displays are clean
- Make certain that backroom and prep areas are clean and 5s
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