Reservations Clerk (Part-Time)
Pubblicato il 26-09-2026 - Cavallino Bianco in Italia
To strengthen our back-office team, we are looking for an employee to handle accounting tasks
Your Qualifications:
- Training in the hotel or restaurant industry with proven skills and a passion for the world of hospitality.
- Professional experience in the industry, a strong customer-oriented mindset, and a solid understanding of daily operations at an accommodation facility.
- Familiarity with common hotel software programs - ideally the PROTEL system and the ability to use them effectively.
- Good knowledge of Italian, German, and English to ensure smooth and professional service for our international guests.
- Excellent organizational skills, reliability, and the ability to handle complex situations calmly and professionally.
- Proven communication and interpersonal skills, which are essential for working with customers and colleagues.
- Openness to using new technologies and participating in continuing education to enhance your professional skills.
Your Responsibilities:
- Processing accommodation requests received via email or phone, and providing competent and courteous service to guests at every stage of the booking process.
- Handling various administrative tasks, contributing to the smooth running of the office, and supporting the team in their daily work.
- Using digital tools such as PROTEL, Quovai, Outlook,
and other IT systems required for reservation management and internal communication.
- Providing information about internal services (spa, restaurant, activities) and recommendations on local attractions and events.
- Collaborating with other departments (Housekeeping, Restaurant, Wellness) to ensure a coordinated and flawless experience for guests.
- Handling special requests or complaints with professionalism, empathy, and a focus on finding solutions.
- Active participation in team meetings and training sessions, contributing ideas and fostering team spirit. xysqume
What You Can Expect:
- A year-round position in a young, dynamic, and motivated team
- A modern work environment in the heart of St. Christina in Val Gardena, surrounded by the Dolomites
- Flexible work hours: 24 to 40 hours per week
- Free parking
- Free meals: breakfast, lunch, and dinner
- MySaniTour health insurance
- Free access to our swimming pool, fitness center, and sauna
- Exclusive discounts on spa treatments, products, and bar purchases
- Free ski lessons to improve your skills or discover a new passion
- Employee events: parties, outings, and team-building activities
- 50% discount at all family hotels in South Tyrol
- 1 free night's stay for you and your family at one of our two hotels of your choice
- Birthday gifts
- ... and much more!
#J-18808-Ljbffr