Client Advisor Manager
Pubblicato il 26-09-2026 - Pvh Italy in Roma
Stone Island, founded in 1982, is an independent and globally recognized brand of luxury apparel.
Role: Client Advisor Manager / Floor Manager (Tempo pieno | Rome)
The Client Advisor Manager leads the store’s client experience, sales performance, and team development. The role is fully client-facing and focuses on driving sales, building long-term client relationships, and coaching the team to deliver an outstanding client experience.
Your Impact
The Day‑To‑Day
- Lead by example on the sales floor, delivering an authentic client experience that reflects the brand’s values and standards.
- Drive sales performance through a client‑centric mindset, actively engaging in 1‑to‑1 clienteling to build long‑term relationships with VIP and high‑value clients.
- Lead, train, and coach the team to support professional growth, motivation, and the development of effective 1‑to‑1 clienteling practices.
- Ensure the team is consistently informed, aligned with corporate policies, and up‑to‑date on collections, tools, and ways of working.
- Champion product knowledge and storytelling, guiding the team through the collection, fabrics, and technical excellence that define the brand.
- Monitor the local market and competitive landscape, staying informed about city events and competitor initiatives, and sharing insights with the City Manager and Corporate teams.
- Support store operations, including administration, accounting, stock management, visual standards, and the protection of products and valuable materials in the store and stockroom.
- Ensure visual excellence and full alignment with brand standards.
Qualifications
Key qualifications:
- 3–5 years of proven experience in fashion retail or hospitality, in sales and floor leadership or senior roles, preferably in a luxury or contemporary luxury environment.
- Strong understanding of current fashion trends, market dynamics, and competitive landscape.
- Proven excellence in client service, with strong interpersonal, communication