Senior Cloud Reliability Engineer – Customer Escalations

26 set - Italia
Sysdig

Sysdig, Inc. is seeking a senior Technical Support/Escalation engineer to join our Customer Reliability team.
You will provide senior level technical knowledge on customer issues and coordinate with the development engineering team on escalations, bugs and feature requests. You will develop troubleshooting sessions, knowledge base articles, and guides for the CRE team, maintain internal knowledge resources, and participate in on-call rotations to support critical cloud security issues for our
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