26 set - Roma
Lottomatica Group
We are the Lottomatica Group, leader in regulated gaming in Italy and one of the largest European operators, in all areas of activity: sports betting, online gaming and amusement machines. We offer our customers safe and quality gaming experiences, through all channels, putting responsibility and sustainability at the core of the business. Being in Lottomatica is much more than being part of a company: it means contributing to a great and responsible entrepreneurial project.
We are looking for a profile to join the Operations & Technology Department as an Application Operations Supervisor.
Main Activities
- Coordinate an application management team, prioritizing and ensuring the quality of activities.
- Oversee application releases across various environments and ensure compliance with operational processes.
- Manage incidents, problems, and changes as technical and operational escalation points.
- Delivery, assurance, and troubleshooting on production systems.
- Manage relationships with internal customers, ensuring effective communication and alignment on needs.
- Coordinate activities with internal teams and external vendors.
- O-versee tuning, performance, monitoring, and troubleshooting of application services.
- Ensure maintenance and governance of middleware (IIS, Tomcat, Nginx, Redis).
- Promote process improvements and automation from a DevOps perspective.
Requirements
- Experience in Application Operations, System Engineering, or similar roles.
- Proficiency with Windows Server and Linux systems.
- Scripting experience (PowerShell, Bash).
- Knowledge of monitoring systems (Grafana, Elastic/ELK, Zabbix, or equivalent).
- Ability to manage or coordinate technical teams.
- Ability to problem‑solve and prioritize.
- Excellent communication skills and a service orientation.
- Experience defining operational KPIs and reporting.
- Knowledge of DevOps tools (GitLab, Ansible, Docker, Kubernetes) is a plus.
What you will find in Lottomatica
- Opportunity to work in the largest betting and gaming company in Italy and one of the largest in the world;
- Work in avery dynamic environment and improve your skills while acquiring new ones;
- Being challenged to provide impactful solutions for large organisations and have a direct impact on their employees;
- Opportunity to participate in charity, legality and responsibility projects through engagement in Fondazione Lottomatica;
- A definedcorporate DNA model in which Inclusion, Value of Diversity, Excellence and Collaboration are the pillars;
- Being part of the world's number one company in the industry for ESG commitment;
What we offer
- Permanent contract and hybrid employment opportunities;
- Continuous training on hard and soft skills.
Gross annual salary commensurate with experience (45k-53k)
Lottomatica implements a policy that guarantees equal opportunities and promotes diversity and inclusion, against all forms of discrimination. At Lottomatica we believe that each person is unique and we consider diversity as a source of personal and organizational enrichment. We strive every day for ours to be an open, safe and inclusive environment, where each person can be fully himself or herself regardless of gender, religion, sex, age, ethnicity, nationality, disability, marital status or sexual orientation.
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