Issuing & Refund Operator

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ppShift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit /ph3Main duties and responsibilities /h3ulliVerify and refund Tax Free Forms to international travellers /liliEnsure a satisfactory experience for our customers /liliPrevent refunding mistakes and fraud /liliPrepare reports as needed /liliObserve Global Blue and Merchant's policies, guidelines and procedures /li /ulh3Main KPIs /h3ulliNumber of refunded transactions /liliRefunding mistake ratio /liliReporting and collaboration /liliReporting line: Issuing Refund Coordinator /liliMainly cooperates with: /liliPeers at same and other Refund/Downtown Points /liliQuality Assurance /liliProcessing Refund Security Manager /liliMerchants' staff /liliSales organization /li /ulh3Background and Education /h3ulliUniversity degree /liliHelpful: a commercial background /liliHelpful: experience in face to face customer contact /liliHelpful: experience in managing tills /liliHelpful: airport, retail or front office experience /liliHelpful: customer service experience /li /ulh3Specific skills and knowledge /h3ulliMust be fluent in English. /liliOther helpful languages in order of relevance: Chinese, Russian, Arabic /liliMust be dedicated to service and customer satisfaction /liliMust be experienced in using office software /liliMust be trustworthy to handle large amounts of cash /liliMust have a clean criminal record /liliMust be able to handle stress /liliMust be nimble but thorough /liliMust be a good team player /liliMust be flexible in terms of working hours /liliPrevious working experience is a plus /li /ulpWe are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. /ph3WELCOME TO THE FUTURE OF COMMERCE /h3h3About Shift4 /h3pShift4 (NYSE: FOUR) powers the experience economy, enabling businesses to deliver the moments that matter. Transforming how people shop, dine, stay, and play, Shift4's commerce technology allows for a seamless experience at any scale. From your neighborhood restaurant to the world's largest event venues, Shift4 handles billions of transactions annually for hundreds of thousands of businesses around the world. For more information, visit shift4.com. /ph3About Global Blue /h3pGlobal Blue by Shift4 is the industry leader in Tax Free Shopping solutions, simplifying the tax refund process for international travelers and driving revenue for retailers through a fully integrated commerce experience. As a business partner for the shopping journey, we seamlessly connect shoppers and brands worldwide, powering over 40 million transactions each year. For more information, please visit globalblue.com and shift4.com. /ph3A Global Leader in Financial Technology /h3ulli75+ Countries /lili$300+ Billion Processed Annually /lili300,000+ Customers /lili1,200+ Technology Integrations /lili5+ Billion Annual Transactions /lili100+ Payment Methods /li /ulpShift4's experienced senior leadership team helps us push the boundaries of commerce innovation. /ph3Shift4Cares /h3pWe take corporate social responsibility seriously and strive to make a positive impact on the world around us. /ph3Join Our Team /h3pOur people are our greatest asset, and we're always looking for driven and innovative individuals to join our fast-growing team. /p /p #J-18808-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/82gjqv