AI Solutions Architect - CX Transformation & Strategy

26 set - Savona
Genesys

Genesys seeks a Principal AI Solutions Architect in Customer Success to drive AI-enabled CX transformation for strategic customers across EMEA, shaping reference architectures and guiding multi-platform integration.

Role emphasizes executive-facing storytelling, strong governance, and hands-on delivery of rapid AI outcomes using Genesys Cloud AI Studio and related tools. This is a leadership-driven, growth-focused opportunity based in Savona, Liguria, Italy.

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