Strategic AI Solutions Architect — CX Transformation

26 set - Udine
Genesys

Genesys seeks a Principal AI Solutions Architect to bridge customer ambition and AI transformation across EMEA from Udine, Italy. You will shape reference architectures, lead with a consultative approach, and drive rapid AI-enabled outcomes for enterprise CX platforms.

You will translate data insights into executive-ready narratives, oversee multi-platform integration, and mentor teams while ensuring GDPR and security compliance.

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