Technical/Trainning/Warranty Manager
Pubblicato il 26-09-2026 - GWM Italia in Milano
Scopra di più sulle mansioni generali e sulle competenze richieste per questa possibilità leggendo di seguito. About the CompanyGWM (Great Wall Motor) is a global intelligent technology company with fully integrated capabilities across design, R&D;, manufacturing, sales and service. Product portfolio includes GWM HAVAL, GWM WEY, GWM TANK, GWM ORA, GWM POER, and GWM SOUO, covering SUVs, pickups, new energy vehicles, motorcycles, heavy-duty trucks, and luxury off-road vehicles for diverse mobility needs.
About the RoleBuild and run the technical/training/warranty function and team of the company, report to the head of aftersales&spare-parts; department.
ResponsibilitiesResponsible for the construction of technical management/training/warranty and claim process and team building;Responsible for technical support and quality system and warranty system construction;Responsible for the formulation of KPI of technical quality team and service stations;Responsible for the implementation of technical quality business plan;Responsible for the formulation and implementation of training plans;Responsible for setting up the training classes;Responsible for KPI development of warranty team;Responsible for warranty business planning and warranty management of service stations and dealers;Undertake related tasks of the department;QualificationsFluent English and Italian. xdwybme Experience in the OEM or distributor same position in European market mainstream vehicle brands.
Required
SkillsCustomer-Centric Mindset & EmpathyLeadership & Team ManagementCommunication & Interpersonal SkillsProblem-Solving & Critical ThinkingAdaptability & Resilience