Technical Support Specialist
Pubblicato il 26-09-2026 - GWM Italia in Roma
About the CompanyGWM (Great Wall Motor) è un'azienda tecnologica intelligente globale con capacità completamente integrate in design, ricerca e sviluppo, produzione, vendita e assistenza.
Verifichi che le sue competenze e la sua esperienza corrispondano ai requisiti di questo ruolo, quindi si candidi con il suo CV qui sotto.
Il portafoglio prodotti include GWM HAVAL, GWM WEY, GWM TANK, GWM ORA, GWM POER e GWM SOUO, e spazia tra SUV, pickup, veicoli a nuove energie, motociclette, autocarri pesanti e veicoli fuoristrada di lusso per soddisfare diverse esigenze di mobilità.ResponsibilitiesDeal with dealers' online and offline technical problems
- Responsible fortechnical support system requirement input
- Participate in the development of training courses, edited PPT courseware, and participate in after-sales technical training
- Responsible forthe verification and recommend of special tools and diagnostic instruments
- Follow-up and management of technical data
- Responsible forthe establishment of technical case database
- Monitor and solve market quality issue
- Responsible forhandling and improving quality problems
- QualificationsBachelor degree or above, major in vehicle engineering, mechanical engineering or related fields is preferred.At least 5 years of working experience in vehicle aftersales service, technical support or vehicle R&D.Fluent; in English and Italian.Strong organizational skills, attention to detail, punctuality, and problem-solving abilities.Ability to work independently and manage priorities in a dynamic environment.Required SkillsStrong organizational and multitasking abilities.Excellent communication and interpersonal skills.Proficiency in office software and tools.Pay range and compensation packageCompetitive salary based on experience and qualifications.Equal Opportunity StatementWe are an equal opportunity employer and are committed to creating a diverse and inclusive workplace. xkiyazw
We encourage applications from all qualified individuals.