Technical Account ManagerB
Pubblicato il 26-09-2026 - BenQ Europe in Milano
We are looking for a hybrid commercial-technical profile who can own key B2B accounts end-to-end — from relationship management and revenue targets, to pre-sales technical consulting and solution design. This role bridges sales and technical/FAE functions, ideal for someone who can speak both the language of procurement/decision-makers and IT/AV technical stakeholders.
Key Responsibilities
Account Management & Sales
- Own and grow a portfolio of B2B key accounts (corporate, education, government, system integrators, VARs) in Italy
- Develop and execute account plans to meet revenue and market share targets
- Build and maintain senior relationships with client decision-makers, IT managers, and procurement
- Negotiate commercial terms, pricing, and long-term partnership agreements
- Identify and pursue new business opportunities within existing and prospective accounts
- Report pipeline, forecast, and account performance to management and regional head office
Technical Pre-Sales / Field Application Engineer
- Act as the technical point of contact during the pre-sales cycle: needs assessment, solution design, product configuration, and proof-of-concept support
- Translate customer requirements (AV, display, projection, digital signage, IFP, collaboration systems) into tailored technical proposals
- Deliver product demonstrations, technical presentations, and solution workshops to clients and partners
- Support RFP/RFQ responses with technical specifications and compliance documentation
- Coordinate with Regional Office’s product/engineering teams on technical escalations, customization requests, and competitive positioning
- Provide technical training and enablement to distributors, system integrators, and resellers
Cross-Functional Collaboration
- Work closely with Marketing, Channel, and Product teams to align technical positioning with go-to-market strategy
- Provide market and competitive technical intelligence to inform product roadmap and RO feedback
- Support post-sales technical escalation when needed, ensuring customer satisfaction and retention
Requirements
Experience
- 5+ years in B2B sales, key account management, or technical pre-sales (FAE/Solutions Engineer) roles
- Proven track record of managing accounts with quota/revenue responsibility
- Experience in AV, IT hardware, display/projection, digital signage, or related technology sectors strongly preferred
- Experience working with system integrators, VARs, or IT distributors is a plus
Skills
- Strong technical understanding of AV/IT solutions (displays, projectors, interactive flat panels, digital signage, videoconferencing, or networking — direct BenQ category experience a plus)
- Ability to conduct technical needs analysis and design solution proposals
- Excellent negotiation, communication, and stakeholder management skills
- Comfortable presenting to both technical and business audiences
- Proficiency with CRM tools; solid Excel/PowerPoint skills
Language
- Italian (native/fluent)
- English (professional working proficiency — required for European HQ interface)
Other
- Willingness to travel within Italy for client visits
- Driving licence required
Contract We Offer
We offer a challenging position in a global organisation. As well as a permanent contract and a remuneration package which meets market standards, we give successful candidates the opportunity to work in an independent way with interesting and variedresponsibilities.
The compensation package includes, for indicative purposes only, a gross annual salary (RAL) ranging between €35,000 and €45,000, with the actual amount to be determined based on the candidate’s qualifications, experience, and skills. In addition, a variable compensation component is provided, consisting of a quarterly premio linked to the achievement of agreed performance objectives.