27 set - Scarperia e San Piero
McCormick u0026
Junior Logistics Specialist
Scarperia-Florence, Italy
Hybrid Setting
8 months contract - maternity cover
We are looking for a proactive and customer-focused Junior Logistics Specialist to support the effective management of customer service and logistics activities.
In this role, you will build strong professional relationships with customers, Sales teams, third-party logistics partners, warehouses, Quality, and Finance. You will help ensure a smooth order-to-delivery experience, managing returns, rejections, redeliveries, indirect purchase orders, and month-end activities.
Key Responsibilities
- Deliver excellent customer service through proactive communication and timely issue resolution.
- Manage the rejection and return process, coordinating with customers, 3PL partners, warehouses, Quality, and Finance.
- Coordinate redeliveries and provide accurate return-related information to customers, agents, and logistics operators.
- Create and manage indirect purchase orders in the relevant system.
- Support month-end activities related to financial reporting.
- Maintain accurate customer master data.
- Provide support for import process activities when required.
- Identify opportunities to improve logistics and customer service processes.
Required Qualifications
- High school diploma and/or Bachelor’s degree.
- Some experience in Customer Service, Distribution, or Logistics.
- Strong communication and relationship-management skills.
- Good written and spoken English.
- Analytical and problem-solving mindset.
- Intermediate knowledge of Microsoft Office, particularly Excel and Word.
- Ability to manage multiple activities, adapt to changing priorities, and work independently.
- A continuous-improvement mindset and focus on achieving results.
Preferred Qualifications
- Knowledge of logistics and distribution flows.
- Familiarity with manufacturing processes.
- Ability to coordinate and mediate among multiple stakeholders in a logistics and distribution environment.
Compensation : starting from € 24 500 gross anually per year: Final salary will be determined as part of any final offer and will consider factors such as skills, education, role-specific experience, and internal equity among current employees.
Eligible roles may also participate in one of McCormick’s Premio Plans. In addition to a competitive compensation package, McCormick employees are eligible for our comprehensive Total Rewards programs, which include, but are not limited to:
- Industry-specific supplementary Pension plan (Fondi di previdenza Complementare di categoria)
- Industry-specific supplementary Health plan (Fondo sanitario integrative di categoria)
- Other benefits
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