Account Manager, Smb

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/82pxgr

In this role you drive the end-to-end SMB (small and medium-sized business) relationship, protecting margins and growing revenue through structured servicing, retention, and cross-sell. You manage ~200 merchants in a high-volume book, collaborating with a cross-functional team to onboard, qualify leads, and move opportunities through a defined playbook. You influence merchant adoption on partner platforms and uphold disciplined pipeline hygiene.

This position offers a chance to impact merchants' ability to compete like larger players in a global payments ecosystem.

generous paid time off healthcare coverage for you and your family financial security resources mental health support balanced hybrid work model

Acquire, manage, and deepen relationships with SMB merchants

Prioritize tasks and adhere to policies and procedures

Qualify partner-sourced and AI-qualified leads and prioritize outreach

Present onboarding and value propositions to merchants on partner platforms

Handle objections, close opportunities,



and smooth PayPal acceptance

Maintain accurate activity, pipeline, and next-step records; ensure complete context on handoffs to Account Management

Engage with the team to propose solutions and improve efficiencies

Contribute to solutions and drive process improvements

3+ years of relevant experience and a Bachelor's degree, or equivalent combination of education and experience

Excellent lead qualification and questioning skills

Clear, confident communicator able to articulate value and handle objections

Strong pipeline hygiene and disciplined follow-up in a high-volume environment

Ability to hand off relationships with complete context to Account Management

Experience in sales, customer acquisition, or inside sales (preferred)

strong communication relationship-building problem-solving opportunity closing

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/82pxgr