Field Service Engineer (Temp. Contract) - Communications & SCADA - Italy
Pubblicato il 27-09-2026 - Sungrow Europe - Welcome traveler! in Milano
Your mission
Ciao a tutti! Benvenuti in Sungrow — dove la tecnologia incontra il futuro dell'energia pulita.
We are looking for aField Service Engineer specialised in Communications & SCADA to join our growing Service team in Italy. This is not your average field role — you'll be the technical backbone our clients rely on when it matters most. When something goes wrong on a plant, you're the one who sees the full picture and knows exactly where to look. Intrigued? Here's what your days will look like:
- Take full ownership of customer issues related to communications, monitoring and control involving our inverters and battery storage systems, driving each case from first contact to resolution.
- Analyse and discriminate faults across the plant — determining whether an issue originates in our equipment or in third-party systems such as PPC, EMS, SCADA or the wider communication network.
- Work hands‑on with industrial communication networks (Modbus TCP/RTU and related protocols), interpreting registers, logs and data flows to pinpoint the root cause of any problem.
- Support commissioning activities by verifying that our inverters and BESS communicate correctly with the customer's PPC, EMS and SCADA systems, acting as the go‑to technical reference on site.
- Use data analysis to identify communication faults, performance deviations and control issues, and translate findings into clear, actionable corrective proposals.
- Perform on‑site installation, commissioning, repair, maintenance and testing tasks,
while always following Health & Safety procedures and applicable regulations.
Your profile
All right — now that you've got a feel for the role, let's talk about you. To truly thrive here and build something meaningful over the long term, your background should look a lot like this:
- A solid educational foundation in Electrical, Electronics, Telecommunications or Automation Engineering or a related technical discipline.
- Strong knowledge of industrial communication protocols — especially Modbus (TCP/RTU) — and familiarity with others such as IEC 61850, DNP3 or OPC‑UA.
- Hands‑on experience with SCADA systems, remote monitoring platforms and VPN/remote connections to plant assets.
- Good understanding of PPC and EMS platforms and how inverters and BESS integrate within them.
- Data analysis skills to diagnose and discriminate communication and control faults across complex, multi‑vendor environments.
- Practical troubleshooting capabilities on site, including a working understanding of AC/DC and Low/Medium Voltage systems.
- Italian and English language proficiency at C1 level or above; additional European languages are a plus.
- A valid driving licence — this one is essential for the role.
- Willingness to travel (approximately 60%) and to take on on‑call duties, including occasional evenings and weekends.
- Experience with Battery Storage solutions and customer‑facing work in critical or high‑pressure situations are considered strong advantages.
- Preferably based in or around Milan.
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