Key Account Manager
Pubblicato il 25-09-2026 - Experian in Milano
Job Description To achieve revenue targets through the retention and growth of existing customers (T1, T2, T3) and hunting prospects.
Is field based.
Sales - Identify new clients and qualify new opportunities - Identify key contacts within existing accounts; cross selling and upselling accordingly - Develop and maintain account plan to support revenue goals and objectives - Build and implement an effective contact strategy Processes - Understand Experian's proposition and be able to articulate this in the context of the client/s requirements.
Have broad - knowledge of the market we operate in and our competitors Client - Forecast accurately and consistently on a monthly basis and effectively manage client debt Operational - Ensure all KPIs surrounding client contact, retention, and growth are met.
Customer - Actively contribute to a culture that achieves the business goals, delights customers and keeps consumer advocacy at the heart of everything we do.
- Ensure that good client / consumer outcomes are at the centre of all operational activity and decision making.
- Deliver great clients and consumers service and seek to exceed client / consumer expectations.
Regulatory, Governance and Control - Adhere to all regulatory requirements within role responsibility and escalate issues quickly.
- Pro-actively identify risks and make recommendation to mitigate these.
- Understand and adhere to specific regulatory obligations and company policies and procedures.
Performance Management - Understand and participate in Elevate Performance nbsp; ensuring stretching personal objectives,
a personal development plan and regular self and team feedback.
- Comply with the Training and Competency requirements and complete required training in a timely manner.
Knowledge, Skills and Experience - Drive, determination and the ability to self-motivate - Ability to build and sustain effective business relationships - Fluency in data, analytics and business process management - Proven ability to articulate complex propositions in terms of business value - Excellent commercial acumen and negotiation skills - Outstanding networking and communication skills - Strong written communication - Demonstrable leadership of others Qualifications Key Account Manager Senior 10 years experience in consultive sales roles, ideally in the sortwere / data industry Knowledge / Network about financial industry (banks / financial house / payment institutions / ...) Additional Information CCNL: Metalmeccanico Salary range = ******,***********,00 Level=EB8 Our uniqueness is that we celebrate yours.
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