We are looking for an Operations Manager to take ownership of the day-to-day operational effectiveness of the business. You will work across functions - finance, HR, legal, facilities, and vendor management - to ensure that the infrastructure behind Bryq runs smoothly and efficiently. This is a broad, hands-on role for someone who thrives on solving practical problems, building systems from scratch, and ensuring nothing falls through the cracks. You are the person who notices what everyone else is too busy to fix.
Key Responsibilities Oversee daily operational processes across functions including HR administration, procurement, vendor management, and facilities
Identify inefficiencies and implement process improvements to reduce cost and improve speed
Manage relationships with third-party suppliers and service providers, including contract negotiation and performance monitoring
Support financial operations including budget tracking, expense management, and reporting
Coordinate cross-functional projects, ensuring timelines and deliverables are met
Develop, document, and maintain standard operating procedures across the business
Support HR operations including onboarding logistics, compliance tracking, and policy administration

Prepare operational reports and present findings to senior leadership
Excellent written and verbal communication in English
Requirements 4+ years of experience in an operations, business management, or office management role
Strong organisational skills and ability to manage multiple priorities simultaneously
Experience managing vendor relationships and procurement processes
Proficiency with productivity and project management tools (e.g., Notion, Asana, Google Workspace)
Undergraduate degree in Business Administration, Management, or a related field
Excellent written and verbal communication in English
Preferred (Nice To Have) Experience in a fast-growing startup or scale-up environment
Exposure to HR operations or legal and compliance administration
Experience with financial reporting or budget management
Project management qualification (PMP, PRINCE2, or equivalent)
Benefits Competitive salary commensurate with experience
25 days annual leave plus public holidays
Significant scope to shape the role and build processes from the ground up
Direct exposure to leadership and involvement in strategic decisions
Professional development budget and support for relevant qualifications

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Operations Manager

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