Junior Customer Quality Engineer
Pubblicato il 25-09-2026 - Poltrona Frau | In Motion in Tolentino
As part of the Quality team at Poltrona Frau in Motion, the position contributes to the delivery of unique and highly sophisticated interior solutions for luxury automobiles, premium-class airline cabins, and yachts.
The position reports to the Customer Quality Manager.
Main activities
Participating in the development team's APQP activities for assigned projects, communicating customer requirements to the project team, suppliers, and production
Managing issues related to projects in the launch phase
Coordinating metrology activities (3D scanning and/or measurements using checking fixtures) for products being launched
Ensuring the accuracy and completeness of PPAP documentation for customers and supporting the SQE function in monitoring supplier PPAP
Coordinating customer visits and audits
Monitoring metrics related to customer quality performance (PPM), external cost of poor quality, and the status of customer-specific improvement plans
Monitoring and managing OEM customer portals
Liaise with key clients to manage action plans and coordinate the departments involved in implementing corrective actions in accordance with Gantt chart timelines
Support the Engineering department in drafting and updating PFMEAs
Develop process control plans based on PFMEA inputs
Manage customer claims, conduct problem-solving activities, and compile 8D reports, communicating customer feedback both internally and to suppliers
Prepare Quality Books for individual projects during the launch phase, in collaboration with the Process Quality, Engineering, and R&D; departments
Education & experience
Degree in Mechanical or Management Engineering
Experience in Quality and in dealing with automotive industry clients (preferred)
Fluent English
Technical & soft skills
Knowledge of UNI EN ISO ****:**** and IATF *****:**** standards
Statistical techniques and Statistical Process Control (SPC) methods
Measurement System Analysis (MSA) methodologies
Ability to interpret technical drawings
Knowledge of the APQP/PPAP process; knowledge of VDA MLA is a plus
Knowledge of key quality tools for problem-solving (8D, Ishikawa, 5 Whys)
Interpersonal and communication skills
Internal and external customer orientation
Organizational skills
Lean thinking techniques
Workplace
Tolentino (Macerata), with willingness to travel for work.
Conditions
The position offers a employee classification with a gross annual salary of €********* in line with CCNL Legno Arredo Industria collective agreement.
The compensation range indicated in this job posting represents an estimated average range for the position.
The final remuneration will be determined based on the selected candidate's experience, skills, and qualifications, in accordance with applicable EU pay transparency and pay equity requirements.
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