Senior AI Solutions Architect - CX & AI Transformation

27 set - Catania
Genesys

Genesys is seeking a Principal AI Solutions Architect to bridge customer goals and AI transformation across EMEA. You will shape reference architectures, lead with a consultative approach, and deliver rapid AI-enabled outcomes that scale across enterprises.

You will translate data insights into executive-ready narratives and guide multi-platform integration to improve customer experience. This role includes mentoring teams, driving adoption, and ensuring compliant, secure AI designs in complex

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