27 set - Milano
Meliá Hotels International
Night Manager
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The Night Manager will ensure the proper functioning of the department during the night hours, taking care and guaranteeing the complete satisfaction and safety of the Guests.
Responsibilities
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- Know and manage all Front Office operations (check-in, check-out, cash operations, etc.), in full operational autonomy.
- Carry out administrative closure activities, according to company policies and procedures.
- Proactively identify and manage issues to prevent complaints from Guests.
- Ensure the health and safety of the hotel at night.
- Print arrivals and departures scheduled for the following day.
- Compile company reports and handover for the following morning's shift.
Qualifications
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- Professional knowledge of the English language; knowledge of other foreign languages is a plus.
- Good knowledge of Opera PMS.
- Previous experience in the same position in hotels of the same category.
- Reliability and problem solving skills.
Company Commitment
At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace,
with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.
We promote our commitment to equality and diversity, avoiding any kind of discrimination, especially related to reasons of disability, race, religion, gender, or age. We believe diversity and inclusion among our employees are essential for our success as a global company.
Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". xysqume
Job Details
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- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Customer Service, Management, and Administrative
- Industries: Hospitality, Accommodation and Food Services, Food and Beverage Services
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