Hotel Events Executive

27 set - Milano
Robinwood Activity Centres

Sheraton Hotels & Resorts in Milano seeks a proactive guest services professional to resolve guest calls and requests, process reservations by phone or mail, and apply sales techniques that maximize revenue while preserving guest loyalty. You will promote Marriott Rewards and handle point redemptions.
You will assist management in training, ensure a clean, professional appearance, protect confidential information and assets, welcome guests, anticipate needs, and communicate clearly.
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