National Account Manager DIY
Pubblicato il 27-09-2026 - Henkel in Milano
About this Position
We arelooking for a National Account Manager DIY with solid and provenexperience in the DIY, construction chemicals, and technical buildingmaterials industry.As aNational Account Manager DIY, you will be responsible for developing andmanaging key national customers within the DIY and Home Improvement channel. Youwill play a crucial role in shaping our commercial strategy and will workclosely with Sales, Marketing, Trade Marketing, Application Engineering, andother business functions to accelerate business growth.
If you comefrom the construction chemicals and technical building materials industry andare looking for a new professional challenge with greater responsibility andimpact, we would be delighted to meet you.
What you´ll do
- Define and execute thecommercial strategy for global, regional, and local customers, includingannual revenue plans and sales targets within the DIY and Home Improvementchannels.
- Identify business opportunitiesand manage the budgets dedicated to commercial development for assignedcustomers and agreed objectives.
- Define and implement jointbusiness plans, translating customer strategies and priorities into ashared roadmap.
- Develop and maintain strong,sustainable, long-term relationships with key customers, buyers, anddecision-makers.
- Negotiate commercialagreements, contracts, assortments, and promotional activities, ensuringcompliance with commitments and commercial policies.
- Analyze performance data, KPIs,profitability, and customer potential.
- Collaborate with Marketing,Trade Marketing, and Application Engineering teams to developchannel-specific projects while monitoring market trends, industrydynamics, and competitive scenarios.
- Actively contribute to thedefinition and implementation of the DIY strategy in Italy by identifyingnew growth opportunities, business development initiatives, and newcustomer acquisition plans.
- Collaborate with and provideguidance to the field sales force.
What makes you a good fit
- At least 5 years of experiencein Key Account Management, National Account Management, or SalesManagement roles.
- Proven track record in managingstrategic customers and conducting complex negotiations.
- Experience gained withinwell-structured and recognized companies in the DIY, Building &Construction; sectors.
- Direct knowledge of the Italiandistribution market and/or the DIY and Home Improvement channel.
- Excellent negotiation skillsand strong understanding of profit and loss (P&L;) management.
- Entrepreneurial mindset withstrong customer and results orientation.
- Excellent communication,interpersonal, and organizational skills, with the ability to buildrelationships with senior stakeholders.
- Proactive attitude and theability to turn insights into concrete commercial actions.
- Ability to work effectively incross-functional teams and confidently deliver presentations to diverseaudiences.
- Willingnessto travel.
- Fluent English, Italian ismandatory.
- Previous experience in TradeMarketing or Category Management is considered a plus.
Some perks of joining Henkel
- Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
- Diverse national and international growth opportunities
- Global wellbeing standards with health and preventive care programs
- Gender-neutral parental leave for a minimum of 8 weeks
- Employee Share Plan with voluntary investment and Henkel matching shares
- Welfare Platform
- School Books reimbursement
- Free Canteen and bi-monthly Product box
- Extra Professional Accident Insurance
Gross annual salary starting from €50.000; plus variable premio based on internal policies and guidelines.
At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.
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