Sales Manager

27 set - Roma
DOLCE & GABBANA

ppDolceGabbana is a leading company in the Luxury sector, designing, developing, producing and distributing high-end fashion, leather goods, footwear, jewelry, watches, Beauty and Lifestyle products. /p pThe Group operates internationally with a strong focus on innovation, craftsmanship excellence and people development. /p pThe selected candidate will be part of the Retail Department and will report directly to the Store Manager. /p pThe role is responsible for driving business performance, supporting team development, ensuring operational excellence, and delivering the highest standards of customer service and brand representation within the boutique. /p h3Key responsibilities /h3 ul liSupport the achievement of individual and boutique sales targets, contributing to overall business performance and commercial objectives. /li liDeliver an exceptional and personalized customer experience, consistently embodying the brand’s values and service standards. /li liDevelop and maintain strong relationships with local and international clients, fostering customer loyalty and long-term engagement. /li liLead by example on the sales floor, promoting excellence in client service, sales performance and brand representation. /li liSupport onboarding, coaching and continuous training activities, contributing to the development and motivation of the team. /li liMonitor sales performance and key business indicators, supporting the implementation of action plans to optimize results. /li liCollaborate with colleagues and management to ensure smooth daily operations and alignment with company standards. /li liSupport CRM initiatives and clienteling activities aimed at strengthening customer relationships and retention.



/li liCollaborate with Visual Merchandising to ensure the boutique presentation is always aligned with brand standards and commercial objectives. /li liEnsure compliance with company policies, procedures and operational guidelines. /li /ul h3Requirements /h3 ul liAt least 5 years of experience in retail environments, with previous supervisory or managerial responsibilities, preferably within luxury or premium brands. /li liStrong passion for luxury fashion and excellence in customer service. /li liExcellent communication and interpersonal skills, with the ability to interact effectively with an international clientele. /li liStrong leadership skills, with the ability to motivate, develop and support team members. /li liKnowledge of luxury retail sales processes, clienteling techniques and CRM tools. /li liUnderstanding of visual merchandising standards and in-store excellence. /li liExperience with stock management and coordination of operational activities. /li liFluency in Italian and English; additional languages will be considered a plus. /li liStrong analytical and numerical skills, with the ability to interpret sales performance and key business indicators. /li liGoal-oriented mindset with a strong commercial attitude and focus on results. /li liPunctuality, accuracy and operational autonomy. /li liTeam-oriented attitude and openness to collaboration. /li /ul h3Offer /h3 pbWorking hours: /b Full-time /p pbIndicative salary range: /bstarting from aGross Annual Salary of €38,000 + MBO /p h3Equal opportunities and non-discrimination /h3 pThe selection process is open to candidates of any gender, age, origin, orientation or background, in full compliance with the principles of equal opportunities, non-discrimination and pay transparency. /p /p #J-18808-Ljbffr

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