27 set - Vignate
Ait Worldwide Logistics
ph3Introduction /h3 pbMove the world with us! /b AIT is a global freight forwarding and logistics company headquartered in Chicago. Are you looking for an exciting and varied job? Then you are exactly right for us! Become part of the international supply chain and move the world with us! Does that sound interesting? Then make AIT Worldwide Logistics the next stop on your career ladder! /p h3Overview /h3 pThe Specialist Customer Service Inside Sales must have the ability to troubleshoot and become first point of contact for AIT’s customers seeking help with timely delivery and quotes. Establishing new relationships, managing and maintaining existing customer’s accounts and assessing customer’s needs translating into results oriented solutions. /p h3Responsibilities /h3 ul liManage new and existing customer accounts to assure accurate and timely delivery /li liCollaborate with sales teams and products teams to develop local services and products /li liHandle Requests for Information (RFI) and Requests for Quotation (RFQ) /li liPromote additional services to contribute to overall profit /li liInteract with various agents to set up quotes, routes and rates for international and domestic freight shipments /li liReview the process and take immediate action to correct or solve issues that may occur /li liProvide feedback on enhancing current procedures that will increase efficiency reduce errors and better serve our customers /li liBuild and maintain relationships with AIT’s customers and vendors on a first name basis /li liOther duties assigned as business deems necessary /li liManage key accounts,
focusing on customer retention and acquiring new clients while nurturing long-term business relationships /li liConducting sales meetings on site or remote /li liIn accordance with the sales and operation teams gather informations to present QBRs with all relevant customers /li /ul h3Qualifications /h3 ul li1-3 years of working experience in international forwarding /li liExperience in Pricing and Customer Service /li liFluent oral and written English and Italian is a must /li liUniversity degree (nice to have) /li liStrong problem-solving skills with ability to develop new ideas and innovative solutions /li /ul h3About AIT Worldwide /h3 pAIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world where they can sell and/or procure their raw materials, components and finished goods. For more than 40 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences and marine. Backed by scalable, user-friendly technology, AIT’s flexible business model customizes door-to-door deliveries via sea, air, ground and rail - on time and on budget. With expert teammates staffing more than 150 worldwide locations in Asia, Europe and North America, AIT’s full-service options also include customs clearance, warehouse management and white glove services. /p h3What AIT Can Offer You /h3 ul liWork-life balance perks: a 39-hour work week and flexible working hours in line with the CCNL (National Collective Labour Agreement) /li liMeal vouchers to make your lunch breaks easier and more enjoyable /li liSmart working allowance to support remote work-related expenses /li liHybrid work model: one day of home office per week for added flexibility /li liPrivate health insurance for extra peace of mind /li liVolunteer time: up to 5 hours annually to contribute to causes that matter to you /li /ul /p #J-18808-Ljbffr
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