27 set - Italia
Patrique Mercier Recruitment FR
ph3Italian Speaking Technical Support for IT Company in Greece /h3pAzienda : Patrique Mercier Recruitment Fr Tipo Lavoro : Tempo pieno Italy /ppPatrique Mercier Recruitment FR is a well-established recruitment agency specializing in connecting professionals with exciting career opportunities across Greece. We are currently looking for an Italian Speaking Technical Support Representative to join an IT company in Greece. This role is perfect for individuals with strong technical skills and fluency in Italian who are passionate about delivering excellent customer support within the IT sector. /ph3Responsibilities /h3ulliProvide technical support and troubleshooting assistance to Italian-speaking customers regarding IT products and services. /liliManage customer inquiries via phone, email, and chat efficiently and professionally. /liliDiagnose and resolve software and hardware issues to ensure customer satisfaction. /liliDocument customer interactions, technical issues, and solutions accurately in the CRM system.
/liliCollaborate closely with technical teams to **escalate complex problems** and contribute to continuous product improvement. /liliStay informed about the latest IT developments and company products to provide up-to-date support. /li /ulh3Requirements /h3ulliFluency in Italian and English, both written and spoken. /liliExperience in technical support, preferably within the IT industry. /liliStrong problem-solving skills and technical aptitude related to IT systems, software, and hardware. /liliExcellent communication skills with a customer-focused approach. /liliFamiliarity with CRM tools and remote support software is a plus. /liliAbility to work independently and efficiently in a fast-paced environment. /li /ulh3Benefits /h3ulliPrivate Health Insurance /liliTraining Development /liliPerformance Bonus /lili2 Extra Salaries Per Year Fully Paid Training /liliFully Paid Relocation Package ( flight, transfer and hotel ) /liliFree Greek Lessons, discounts and other perks /li /ul /p #J-18808-Ljbffr
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