Field Service Technical Specialist

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ppGeotab ® is a global leader in IoT and connected transportation and certified “Great Place to Work™.” We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities. /p pGeotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab’s open platform and Geotab Marketplace ®, offering hundreds of third‑party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes. /p pOur team is growing and we’re looking for people who follow their passion, think differently and want to make an impact. Ours is a fast paced, ever changing environment. Geotabbers accept that challenge and are willing to take on new tasks and activities – ones that may not always be described in the initial job description. Join us for a fulfilling career with opportunities to innovate, great benefits, and our fun and inclusive work culture. Reach your full potential with Geotab. To see what it’s like to be a Geotabber, check out our blog and follow us @InsideGeotab on Instagram . /p h3Who you are: /h3 pWe are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Field Service Technical Specialist who will support customers, installers, product teams, and field service initiatives through technical expertise, installation quality, and innovative solutions. If you love automotive technology, customer collaboration, and solving complex technical challenges, and are keen to join an industry leader — we would love to hear from you! /p h3What you'll do: /h3 pAs a Field Service Technical Specialist, your key area of responsibility will be supporting product development, customer implementations, installation partners, pilot programs, and field service quality. You will provide technical support for product design, installations, testing, troubleshooting, installer certification, audits, documentation, and strategic initiatives. You will work closely with Product, RD, Sales, Field Services, Learning and Development, customers, resellers, and installation partners to ensure Geotab solutions are designed, installed, and supported effectively.br/To be successful in this role, you will be organized, adaptable, detail-oriented, entrepreneurial, and comfortable managing multiple projects in a fast‑paced environment. You will bring strong communication,



analytical, problem‑solving, relationship‑building, and customer service skills, along with the ability to learn new technical information and share it effectively with others. /p h3How you'll make an impact: /h3 pProvide design support for the New Product team, analyzing user’s requirements, defining product specifications, field and simulation testing. /p pSupport customers with technical details, technical specifications and data requirements based on Geotab product offerings. /p pSupport sales with technical applications based on requirements from Resellers / Customers. /p pSupport Installation partners and their installers real time when necessary. /p pProvide specific technical installation requirements and wiring schematics /p pStay relevant to new advances in technology and be flexible to adapt to the growing market demands. /p pBe innovative through researching and presenting new ideas. /p pCreate and Implement Installer Certification Tests /p pUpdate modules with latest Geotab Product information /p pParticipate in installer performance evaluation and audits. /p pEnsure company installation quality standards are communicated and adhered to in the field. /p pUpdate all installation documents and product guides with latest information. /p pWork with installers to ensure they understand and use the Field Services department price list for installation services. /p pWhen required, perform installations in the field as a part of an installation demonstration, installation training or Pilot projects. /p pCreate Installation videos and guides by taking photo sets and video content in conjunction with our LD Teams. /p pSend out feedback surveys, support Field Services invoicing processes, and update the ticketing system. /p pContinually seek and suggest methods to improve both internal and external systems and processes within the organization, especially as related to installations and onsite services. /p pSource and qualify new installation partners. /p pResolve installer issues and concerns. /p pSupport Geotab global strategic initiatives. /p h3What you’ll bring to this role: /h3 pPost-Secondary Diploma/Degree or equivalent experience required. /p pExperience working as an installation field service specialist in Telematics, Automotive industry, or equivalent. /p pExperience with OBD and CAN communications, SAE vehicle standards, and serial data interfaces.



/p pExperience with both hardware and software integration required. /p pIn-depth knowledge of automotive electronic components. /p pExperience managing third‑party contractor relationships. /p pProficiency with automotive/electronics test equipment and hand tools. /p pKnowledge of communications systems and networks, including Cellular, GPS, and serial data. /p pStrong interpersonal relationship‑building, analytical, and problem‑solving skills. /p pAbility to manage multiple tasks and projects simultaneously. /p pAbility to travel internationally up to 40% of the time. /p pIf you got this far, we hope you're feeling excited about this role! Even if you don't feel you meet every single requirement, we still encourage you to apply. /p bPlease note: Geotab does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Geotab employees. /b h3How we work: /h3 pAt Geotab, we have adopted aflexible hybridworking model in that we have systems, functions, programs and policies in place to support both in-person and virtual work. However, you are welcomed and encouraged to come into our beautiful, safe, clean offices as often as you like. When working from home, you are required to have a reliable internet connection with at least 50mb DL/10mb UL. Virtual work is supported with cloud‑based applications, collaboration tools and asynchronous working. The health and safety of employees are a top priority. We encourage work‑life balance and keep the Geotab culture going strong with online social events, chat rooms and gatherings. Join us and help reshape the future of technology! /p pWe believe that ensuring diversity is fundamental to our future growth and progress and is an integral part of our business. We believe that success happens where new ideas can flourish – in an environment that is rich in diversity and a place where people from various backgrounds can work together. Geotab encourages applications from all qualified individuals. We are committed to accommodating people with disabilities during the recruitment and assessment processes and when people are hired. We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management, career development, training and redeployment processes. If you require accommodation at any stage of the application process or want more information about our diversity and inclusion as well as accommodation policies and practices, please contact us at By submitting a job application to Geotab Inc. or its affiliates and subsidiaries (collectively, “Geotab”), you acknowledge Geotab’s collection, use and disclosure of your personal data in accordance with our Privacy Policy . /p /p #J-18808-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/835kpr