Customer Support Specialist (Permanent)
Pubblicato il 28-09-2026 - Altro in Roma
Build Your Career in Lisbon with Relocation Support Looking for an international career opportunity in Portugal? This is your chance to join a multicultural team in Lisbon , develop valuable customer-facing skills, and enjoy substantial relocation support if you're moving from abroad. We are hiring a Customer Support Specialist to assist customers, provide reliable solutions, and ensure a smooth experience throughout every interaction.
What You'll Do Respond to customer questions through the available support channels Provide clear, accurate, and professional assistance Understand customer needs and identify the most appropriate solutions Troubleshoot common issues and elevate more complex cases when necessary Handle customer requests efficiently while maintaining a high standard of service Keep customer information and case details accurately documented Follow established procedures, quality standards, and communication guidelines Contribute to a positive customer experience and a supportive team environment What Makes You a Strong Fit Italian native & B1+ English Strong communication and interpersonal skills Customer-oriented mindset and a genuine willingness to help Ability to remain professional and solution-focused in challenging situations Good attention to detail and organizational skills Comfortable working in an international and multicultural environment Ability to learn new tools, processes,
and systems quickly Previous customer service experience is an advantage, but relevant transferable experience is also valued Compensation For international candidates: €1,050 gross/month The all-inclusive package includes: Base salary Room allowance with utility bills included Holiday & Christmas bonuses Monthly food allowance Moving to Lisbon? We've Got You Covered. International candidates receive a comprehensive relocation package designed to make the transition easier: Airport pickup upon arrival 14 months of fully equipped company accommodation Administrative support with residency registration, banking setup, and more Reimbursement of your initial flight after 6 months Annual return flight to your home country for EU residents Welcome kit including towels, sheets, pillow, and other essentials Life Beyond Work Your experience doesn't stop at the workplace.
You'll also have access to: Free Portuguese language courses Sports activities Cooking activities Social events A friendly, multicultural environment Opportunities for professional development Contract Contract: Temporary, with strong potential for renewal and long-term employment Trial period: 1 month Location: Lisbon, Portugal Ready for Your Lisbon Chapter? If you're looking for more than just another customer service job and want an opportunity to live, work, and grow in Portugal , this could be your next move.